Virtual HR Recruitment 2018 for Housekeeping Supervisor, Application Details

Virtual HR Recruitment 2018 for Housekeeping Supervisor, Application Detail

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Applications are invited from suitably qualified applicants for Virtual HR  Recruitment 2018. Interested applicant(s) ought to follow the details and procedures on this page to secure this opportunity.

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Virtual HR Recruitment 2018

Our client is in the hospitality business with four (4) hotel units operating across the country ranging from a 3-star budget business hotel to a 5-star luxury camp. They are seeking to recruit a highly motivated and self-driven professional to fill in the following position in their Nairobi office.

The position will be responsible for supervising housekeeping operations in a manner that ensures that service standards are met and customers are satisfied.

Principle Accountabilities for the Housekeeping Supervisor Job

  • Implementing housekeeping performance standards and other specifications in line
    with best practice and ensure compliance to such standards by the housekeeping
  • Implementing standard operating procedures, reviewing and initiating remedial action as
    and where needed.
  • Staying abreast of developments and trends in housekeeping and make
    recommendation for cost saving and service improvement initiatives
  • Requisitioning cleaning materials, agents and guest supplies and continually
    monitor and control the usage
  • Reporting faults and/or repairs, which require attention from Maintenance department
    and following up to ensure appropriate timely repairs are undertaken.
  • Planning, organizing, allocating and coordinating the work of the team
  • Carrying out monthly stock takes, explaining variances and file stock sheets
  • Reporting lost items to management and carry out first level of investigations
  • Liaising with the Maintenance Supervisor to coordinate timely repairs and
  • Generating and filing laundry summaries and housekeepers daily room report
  • Resolving customer complaints expeditiously reporting and escalating as necessary
  • Continuously assessing the competence of the team and offer coaching, support and
    training as needed
  • Leading, motivating, developing and controlling staff
  • Deputizing the Executive Housekeeper
  • any other duties that may be assigned from time to time

 Housekeeping Supervisor Job Qualifications

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  • Diploma or a Certificate in Hotel and Institutional Housekeeping and Laundry from recognized institution or equivalent
  • 3 years’ experience in a similar role
  • Ms Office Computer Skills
  • Work planning and organization skills
  • Staff supervision and disciplinary skills
  • Safety and hygiene awareness
  • Excellent customer service skills
  • Attention to detail
  • Excellent communication and interpersonal skills

How to Apply

Interested candidates are requested to forward their updated CVs to [email protected] by Wednesday 27th June, 2018 clearly stating the subject heading “Housekeeping Supervisor” Only shortlisted candidates will be contacted.


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