Virtual HR Job Vacancies 2018 for Senior Shop Assistants (12 Positions)

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Virtual HR Job Vacancies 2018 for Senior Shop Assistants (12 Positions)

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Our client, Dafabet Kenya (www.dafabet.co.ke),  is an online betting site and home to some of the best gaming products on the web that includes best odds, cash-out, instant pay-outs, live streaming and wide array of other gaming products.

They are seeking to recruit a motivated and self-driven professional to fill in the following position:

The Senior Shop Assistant will be responsible for interacting face-to-face with customers through in-depth knowledge of a range of betting products to generate the required mix of volume, bets and clients to attain individual and outlet targets.

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Principal Accountabilities:

  • Ensuring accurate recording of all client information upon registration
  • Receiving bet payments from clients and prints and issuing bet receipts
  • Implementing marketing activities within respective outlets to ensure product and service awareness
  • Promoting company products and services to potential clients to acquire new business
  • Assisting customers regarding product and service updates, policies and procedures
  • Recording all financial transactions during their shift accurately
  • Ensuring appropriate turnover of accountabilities regarding financial transactions and documents during their shift to the incoming staff member
  • Assisting Shop Manager in ensuring staff compliance to policies and procedures
  • Preparing and delivering forms and reports in a timely and accurate manner

Key Skills and Qualifications:

  • Diploma/ Degree in Customer Service or any related field
  • Preferably with one (1) year experience in a similar role
  • Highly trainable in sports betting products and procedures
  • Proficiency in MS Office applications, internet and email
  • Strong numeracy and organisational skills
  • Excellent communication, problem solving and interpersonal skills

How to Apply

Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by Wednesday 22nd March 2018 clearly stating the subject heading “SENIOR SHOP ASSISTANT”. Only shortlisted candidates will be contacted.

 

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