Janta Kenya Job Vacancy 2018 for Technical Support

Janta Kenya Job Vacancy 2018 for Technical Support

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JOB SALARY: 25K NET

Job location: Mombasa and Malaba

Job summary

Our Client in the Tracking industry is urgently seeking to recruit a technical support to join their dedicated team in Mombasa and Malaba.

Duties

The Technician will be responsible for

  • Installation of tracking devices
  • Device checks and diagnosis
  • User system training and support
  • Operations support
    1. Oversee tagging/untagging within Mombasa or Malaba
    2. Train new tag operators as they come on board
    3. Ensure seals and clamps are in good condition before deployment
  • Technical sales support.

Table of Contents

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Responsibilities

  • Device Installations
  • Capture correct vehicle details
  • Correctly fill installation form and requisite online sheets
  • Submit dully filled installation forms and Job cards
  • Coordinate with sales personnel for clients’ contacts/physical address
  • Direct clients to the right staffs and departments in case of queries to see their needs satisfied
  • Device diagnosis, repair.
  • Capture client telematics needs for system programming
  • Conduct pre-installation surveys when need be
  • Highlight and escalate challenges to resolution of pending issues
  • Act as technical – sales liaison

Skills

  • Knowledge of vehicles electrical system
  • Experience in device and sensors installations in all makes of motor vehicles
  • Demonstrated ability to communicate effectively at all levels of the organization, including executive
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Team player
  • Good verbal and written communications skills
  • Vehicle driving skills.

Requirements

  • Degree/diploma in automotive or Electrical engineering, Computer Science or Computer Engineering
  • MCSE/CCNA Certification
  • Have a tracking record
  • Experience in Java scripting would be an added advantage
  • 1 years working experience especially in a competitive technological environment
  • Knowledge of SIP based programming/Unified Communications
  • A good command of written and spoken English
  • Ability to deliver timely accurate results under pressure in a fast-paced environment.
  • Innovative with an outside the box kind of thinking.
  • Ambitious, innovative and resilient

How to Apply

If qualified Please send your CV to [email protected] with the title TECHNICAL SUPPORTSubmission deadline is 23rd march 2018.

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