GOTV Kenya Contacts – Customer Care Line and Contact Details


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GOTV Kenya Contacts – Customer Care Line and Contact Details… Featured in this post is the GOTV Kenya contact details for those in search of how to reach GOTV for enquires, complain and other customer care services.

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GOTV Kenya Contacts - Customer Care Line and Contact Details

GOTV Kenya Contacts, GOTV Kenya Customer Care, GOTV Kenya Address, GOTV Kenya Website, GOTV Kenya Phone Line, GOTV Self Service, How To Use GOtv Self Service,  Activate Your GOtv, Other Ways to Pay for GOtv Subscription”… Full details below.

Did you know that GOTV is one of the best-paid satellite TV service, owned by Multichoice, and broadcasted to many African Countries including Kenya? No doubt as a user you might run into some misunderstanding and you wish to contact the customer service of GOTV Kenya for help, therefore we present to you the official contact details of GOTV Kenya.

GOTV Kenya Contacts – Customer Care Line and Contact Details


GoTV Kenya CustomerTel: +254 711 066 000

GoTV Kenya Website:

GoTV Facebook Account: Follow us on Facebook

GOTV Contact Address: Multichoice Kenya Ltd. First Floor, Sarit Centre, Westlands, Nairobi

GOTV Self Service

With the GOtv Self Service Portal You Can Easily:

  • Activate Your GOtv
  • Pay for Subscription
  • Find a dealer
  • Get Gotv
  • View frequently answered questions about GOtv
  • Find their customer support information

How To Use GOtv Self Service

Some of the self-services listed above like activating your GOtv and Paying for subscription would require you to know

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  • your IUC number,
  • the surname used in purchasing Gotv and
  • the mobile number provided.
  • The IUC number can be found on your GOtv smartcard or on the red sticker under your decoder.

Other services are basically necessary information useful for any GOtv subscriber.

To access GOtv’s self-service you would need an internet

 Activate Your GOtv

  • Click on the Activate link
  • Select your State
  • Enter your Surname
  • Enter the IUC number
  • Enter the telephone number
  • Click on Activate

You can also check your activation status by typing the IUC number in the field to check activation status and click on the “Check Activation Status” button.

To Pay For Your GOtv Subscription

  • Click on the Pay Link
  • You have the option to pay for your Gotv account or Someone’s account
  • Select your preferred account
  • Enter your Surname or mobile number in the first field
  • Enter your IUC number and click on Login
  • It would take you to a secured page where you can make payment online.
  • Fill all details as necessary and you are done!

Contact the dealer nearest to your location

Help & FAQ’s

If you require any additional help you should use the FAQ or Need Help Link/page provided.

For more about GOTV in Kenya, use the comment box, I would love to have your opinion…

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  1. Since yesterday I paid my subscription and yet my gotv account has been suspended… And I paid every after talking to 3of your agents tell me what is wrong??

  2. Comment:I have not been using my decoder for about one year now..unfortunately I tried to switch on the decoder and it is not working.Even the go channel is not showing at all.kindly assist.registered under peter kamau..0722885846


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