Frank Management Job Vacancy 2019 for Luxury Camp Manager, Application Details

Frank Management Job Vacancy 2019 for Luxury Camp Manager, Application Details

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Applications are invited from suitably qualified applicants for Frank Management Job Vacancy 2019 Interested applicant(s) ought to follow the details and procedures on this page to secure this opportunity.

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Frank Management Job Vacancy 2019

Our client a global award winner tour company is seeking to recruit for the position of a camp manager. The Camp Manager is responsible of daily operations of the property to ascertain optimum performance and continual improvement of the property.

S/He Coordinates, directs and manages the staff and everyday camp operations to achieve profitability, guest satisfaction and efficiency while maintaining & surpassing the already set standards to deliver  100% guest satisfaction.

Responsibilities

  • Be accountable for all relevant product delivery and stock management (mainly, laundry, food items, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation
  • Be responsible for evacuation, in cases of emergency, acting as first point of contact for the team, guests and the emergency services
  • In charge of day to day administration tasks as required
  • Ensure all required health and safety/fire checks on time
  • Prepare shift schedules for your team weekly; manage and maintain correct staffing levels in line with targets and business levels
  • Liaise with Operations Manager and Human Resource Manager where unclear on how to proceed with staff morale and discipline
  • Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
  • Ensure that all tents and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards
  • Ensure that all tents and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards
  • Ensures that employee related issues are resolved in a manner consistent with company policies.
  • Handle customer complaints in a professional manner
  • Inspects and documents repairs and cleanliness of property to ensure optimum upkeep and repair, room cleanliness and overall property appearance.
  • Manage and maintain effective and efficient use of all operations equipment in line with company policy
  • Advise and oversee maintenance issues relevant to your area and liaise with third-party contractors as required
  • Report any faults or damage in any of the tents or camp facilities immediately to the operations manager and maintenance manager

Qualifications

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  • Degree/ Diploma in Hospitality Management
  • 5 years progressive Camp Management experience in a busy tented camp (Bush Experience Key).

How to Apply

Qualified Interested candidates to send their CVs to recruitment@frank-mgt.com CC frank.vacancies@yahoo.com. All applications should be received on/before 20th February, 2019

 

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