Fairmont Hotels Job Vacancy 2018 for Front Desk Agent, Application Details

Fairmont Hotels Job Vacancy 2018 for Front Desk Agent, Application Details

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Applications are invited from suitably qualified applicants for Fairmont Hotels & Resort Job Vacancy. Interested applicant(s) ought to follow the details and procedures on this page to secure this opportunity.

Fairmont Hotels & Resort Job Vacancy 2018

At Fairmont Hotels & Resort, our financial operations thrive with the commitment of Colleagues who model our values of Respect, Integrity, Teamwork and Empowerment.

First impressions are everything! As a Reception Agent with Fairmont Hotels & Resorts, you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in Guest room selection and knowledge of the hotel will ensure our Guest have a lasting memory of their visit.

Hotel Overview:

Mount Kenya Safari Club Nanyuki is an exclusive retreat. Situated some one hundred and ninety kilometers to the north of Nairobi, on the slopes of Mount Kenya, it has a reputation for relaxed elegance. Many of the world’s famous names, be they royalty, film stars or merely the rich, seek it out as a secluded haven where, although you do your safari during the day, you always dress for dinner.

Summary of Responsibilities:

Reporting to the Assistant Front Office Manager , responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Greet, check in and settle guest accounts while ensuring all service standards are followed
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Respond to each Guest who approaches the Reception Desk
  • Drive rate through up-selling room brands
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned

Front Desk Agent Job Qualifications:

  • Proficiency in English (verbal and written), second language an asset
  • Previous customer related experience preferred
  • Previous PMS experience an asset
  • Computer literate in Microsoft Window applications an asset
  • Must be able to type 25 words per minute
  • Must possess a professional presentation · Strong interpersonal and problem-solving abilities
  • Highly responsible & reliable · Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times Physical

Aspects of Position (include but are not limited to):

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  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramp

Visa Requirements: Eligible to work in Kenya

How to Apply

Whether you’re launching your career or seeking meaningful employment, we invite you to visithttp://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

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