CitiGroup Job Vacancies 2018 for Operations Control Head

CitiGroup Job Vacancies 2018 for Operations Control Head

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Job Purpose:

• Independently assess the effectiveness of controls and determine the potential impact of any control failure and the corrective actions required.

  • Highlight to senior management all concerns arising from failure of controls that could result in losses and/or reputational risks.
  • Ensure that the reviews conducted have a corrective action follow up mechanism through i-caps.
  • Ensure adherence to corporate policies and local policy as well as local and global regulatory environment.
  • Participate in all aspects of assessments, in accordance with Internal Audit standards and/or regulatory statutes.
  • Participate in training and developing other staff in audit, risk assessment techniques and accounting principles.
  • Understand and accurately evaluate risks and controls as they relate to business objectives.
  • Use available technology and automation tools to appropriately improve processes within the department and business in general.
  • Develop an in-depth knowledge and understanding of the business and to acquire greater knowledge of the products and processes.
  • Implement the Fraud Management program appropriate for the business in conjunction with BUFM and CSIS.
  • Develop and report on control metrics that facilitate management oversight over operations.
  • Monitor and ensure the execution of corrective action plans(CAPs), remediation of audit and regulatory issues and ensure compliance with policies by country and legal vehicleJob Background/context:

    The position has oversight of Operations control in Kenya, Uganda, Tanzania and Zambia to ensure compliance, consistency of approach and efficiency.

    Key Responsibilities:

    • The position provides oversight on operations control activities covering East African countries –Kenya, Tanzania, Zambia and Uganda.

  • Planning the control reviews by selecting the appropriate quality assurance approach, methodology and preparing the test plan that best suits the product and process.
  • Evaluate the adequacy and effectiveness of internal control by Analysing/flowcharting the different processes in order to evaluate controls, identify inefficient processes.
  • Performing the actual control tests, selecting sample, performing analytical reviews, and checking adherence to corporate policies.
  • Preparing controls assessment reports for senior management, discussing issues with relevant business unit heads.
  • Influencing the design and improvement of processes to ensure that appropriate controls exist to manage risks efficiently.
  • Responsible for communicating to upper management issues that surface and unresolved issues.
  • Co-ordinating the Operations and Technology self-assessment (MCAs) and DCFCs processes for the bank.
  • Co-ordinate the day-to-day functions of other employees in the Unit and to up-date the Controls Plan.
  • Assist the Fraud Manager on handling, investigating and reporting of fraud incidents and attempts.
  • Ensure that all performance indicators/KRIs for management from Operations Control are availed as and when required.
  • Co-ordinate and undertake training of all new staff on role of Operations Control and basic Business expectation from the staff. Assign work to other staff in the unit.
  • Participate in regional assignments relating to Peer reviews and assistance to other countries in the cluster when the need arises, such as Internal Audit Preparation.
  • Undertake consolidation of functions (or Outsourcing) that would otherwise lead to inefficiency when done departmentally for instance Deviation approvals and bank wide departmental designations.
  • Any other function/duty or responsibility that may be assigned from time to time as deemed appropriate by the business.Development Value:

    The job will expose the candidate to:

  • Leadership and Responsibility for the Operations Control Function in the sub-cluster
  • Dealing with diverse groups of people in different geographical locations.
  • Performance Management and exposure to Business Management across the sub-cluster.
  • Ensure standard approach throughout the sub-clusterKnowledge/Experience:

    • 10 years’ work experience; with at least 5 years in a large audit firm.


    • Business, Information Technology, Computer Engineering or equivalent related undergraduate degree

  • CPA or CPS qualification would be an added advantageCompetencies:

    • Displays clear accountability and ownership of issues and who has strong leadership capabilities.

  • Strong interpersonal and management skills.
  • Planning and Organizing
  • Attention to detail.
  • Analytical thinking.
  • An energetic and highly motivated self-driven individual with an assertive character, a hands-on approach and who aspires to being a key contributor in a dynamic team environment of professionals.Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

How to Apply

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Submit your CV and Application on Company Website : Click Here

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